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  • Introduction

WhatsApp Business is the perfect tool for businesses looking to enhance their communication with customers and streamline their operations. With the ability to create a business profile to provide valuable information, use messaging tools like Away messages, and even use a landline phone number for customer contact, this app has everything you need to take your business to the next level. You can even use WhatsApp Web to respond to messages from your computer for added convenience.

Features of WhatsApp Business:

Business Profile: Create a professional profile for your business with essential information like your website, location, and contact details.

Business Messaging Tools: Stay connected with your customers by using Away messages to inform them when you're unavailable.

Landline/Fixed Number Support: Use it with a landline number, allowing customers to message you on that line.

Run Both WhatsApp Messenger and WhatsApp Business: Easily manage both personal and business chats on the same device with separate phone numbers.

WhatsApp Web: Respond to customer inquiries efficiently from your computer's browser.

Tips for Users:

Customize your business profile with a clear description and attractive logo.

Use Away messages effectively to manage customer expectations about your response time.

Enable notifications to stay updated on new messages and inquiries.

Utilize group chat features to engage with multiple customers simultaneously.

Conclusion:

With WhatsApp Business, you can streamline your communication with customers, showcase your professionalism with a dedicated business profile, and manage both personal and business chats seamlessly on the same device. Take advantage of the business messaging tools and landline support to enhance your customer service and grow your business effectively. Download WhatsApp Business now to unlock a world of possibilities for your business communication needs.

Screenshots

WhatsApp Business Screenshot1
WhatsApp Business Screenshot2
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Comment

  • I use this app to communicate and take orders for customers. However, the app keeps crashing when I click on manage orders and payments. I would love to get my customers to use the catalogue bit if I can't see what's happening with the payments and orders it's a problem. Please could you fix this urgently as I have 1000+ customers and this would help me tremendously.
    2024-10-31 23:53:27
  • The app is very nice it really makes my communication much easier with it's audio chat option. It also consumes lesser data, with little data i can send messeges to friends and family but sometimes slow . i will give it four star.
    2024-10-31 21:40:36
  • I have been unable to backup my WhatsApp and WhatsApp Business accounts to Google Drive since November 14, 2023. I have attempted manual backup methods, but the system indicates it's unable to update for both accounts. I've ensured a stable internet connection, sufficient storage space, and updated both apps to the latest versions.I have verified the correct Google account linked to WhatsApp, and I've confirmed the account has ample storage on Google Drive.
    2024-10-31 20:40:09
  • There's a toolbar at the bottom of the screen now? 27/1/24. Why move it from the top? It's larger and prevents easily scrolling down to older chats It's easy now to mistakenly open up the Calls or Update menu vs getting to the home screen Not an intuitive placement in my opinion At the same time you haven't given us Communities.
    2024-10-31 09:37:17
  • Make it easier to navigate by swiping left or right. It's difficult having to adjust my finger to the bottom of the screen just to switch from chats to calls to updates and what not.
    2024-10-31 08:45:29
  • You should add some new features like chats and groups should be separated. Users should be given an option to share status with all contacts or only with selected contacts. If add such features I'm sure that people will delete all the third party WhatsApps. I hope you'll add these features soon!
    2024-10-30 17:54:55